Case Studies

ARAMARK Healthcare’s partnership approach upholds the highest standards of trust, integrity and compatibility with our clients, and fosters a mutual dedication to excellence. Our clients benefit from aligning with an organisation committed to impacting measurable outcomes, and developing and implementing the innovative strategies and flexible solutions they need to thrive in an ever-changing market. 

Below are featured case studies that demonstrate our expertise and experience with healthcare facilities across North America.

Case Study 1
“Ranked number 17 on FORTUNE magazine’s list of the “100 Best Companies to Work For” in 2010, this hospital has achieved key results in the areas of patient and visitor satisfaction; employee, nurse, and doctor satisfaction; and operational efficiency and service excellence among its numerous improvements. ARAMARK Healthcare helped this hospital reduce bed turnaround time by 61 percent—from 90 minutes to just over 34.8 minutes—and increased patient and visitor satisfaction at the 1,000 patient-bed and 1,000 employee facility.

Case Study 2
This is a progressive diversified hospital who’s long term care facilities include long-term care facilities, a retirement community, an advanced wellness centre, a home healthcare company, and multiple doctor’s practices. By creating a culture of patient-focused care, personalising the patient experience, and establishing a dedicated patient support services department, ARAMARK Healthcare helped this hospital increase patient satisfaction scores more than 20 percent in the past five years, with the most recent results in the 93rd percentile.